Core Service
Systems Navigation and Decision Support
When there are too many moving parts and decisions start to feel heavy, it can be hard to know where to begin. This session provides practical support to help you understand your options and move forward in ways that respect your capacity and energy.
Whether you are at the beginning stages of exploring options or have a deadline looming. I can help gather, organise, and sort through the detail alongside you.
This may include
preparing for school, health or service meetings
comparing support or service options
understanding reports, letters, forms or requirements
planning next steps after receiving new or complex information
working through decisions when you feel stuck or overwhelmed
What you get
plain language explanations and realistic next steps (pragmatic)
practical and creative problem-solving tailored to your needs (spark)
a calm, non-judgemental and collaborative space (collective)
a written summary after the session for future reference
What this looks like in action
a 15-30 minute initial conversation via phone, email, WhatsApp or online (camera on or off, your preference) to discuss your needs and check that we are a good fit to work together
a quote outling recommended support and time required
independent information gathering and review (completed by me), while you focus on other priorities
a scheduled 30 to 60 minute session to work through options and next steps together
a written summary provided after the session
a follow-up check in via call, email, or message to complete the service, or explore additional support if needed.
How is this service different from AI or search engines?
Search engines and social media are useful for gathering information quickly. Knowing what to ask and how to interpret the results makes a significant difference.
I bring the human element. I listen, ask clarifying questions, and work through information at a pace that matches your capacity. This service is designed for people who feel stuck in the fog of information overload and need support to filter through the detail and identify practical options.
My approach combines lived experience with skills in research, consumer insight, and working with peer-reviewed and evidence-based sources.
Additional Services
90 minute Focused Support Blocks
(1:1 or small groups)
Online focus support sessions (also known as body doubling) help you begin or stay with tasks when motivation is low or your battery is running flat.
Work alongside a calm, supportive presence to reduce overwhelm, maintain focus, and make progress on tasks you’ve been avoiding or struggling to start.
Sessions can be tailored to your energy and motivation needs. Popular formats include quiet co-working (camera on or off, your preference), gentle check-ins, novelty inspired sessions, and pomodoro-style focus blocks.
Independent Review and Professional Advisory
Independent, plain-language reviews and practical insights to improve clarity, accessibility, and inclusion in communications, processes, and decision-making.
This may include
reviewing documents or communications for clarity and accessibility
providing an inclusion and lived-experience lens
participating as an independent member on recruitment panels
stakeholder mapping to identify who is affected and where engagement gaps may exist
targeted research and concise summaries to support informed decisions
identifying unintended barriers, risks, or points of confusion
Outcomes
Clear, practical recommendations to support ethical, inclusive, and well-informed decisions.
Pricing Structure
From $70 per hour. POA based on the support required. I aim to keep fees reasonable.
90 minute focused support blocks: POA based on group size and format.
Half-day advisory (for organisations): POA based on scope and timeframe.
Please note: Pragmatic Spark Collective is not a counselling, therapy, legal advisory, coaching or crisis service.
I provide short-term, practical support to help you move through decision fatigue, navigate systems, make informed choices, and complete tasks that have been sitting on your to-do list for far too long.
I absolutely encourage you to consider free services available to you before booking my service.